Frequently Asked Questions
This FAQ provides quick answers about Emergency Disaster Services (EDS), our response capabilities, and what we provide.
What is Emergency Disaster Services (EDS)?
Emergency Disaster Services (EDS) is a nationwide logistics support provider delivering rapid, large-scale mobile solutions for emergency response, scheduled events, and large operations.
What services does EDS provide?
EDS provides mobile and on-demand operational support services including:
- Temporary Support Services (sleeping quarters, restrooms, showers, laundry)
- Workforce Housing
- Disaster Relief support
- Food & Beverage (catering and meal support)
- Power-related logistics support
Is EDS available 24/7?
Yes. EDS operates 24 hours a day, 7 days a week, to support urgent and time-sensitive deployments.
Do you provide nationwide service?
Yes. EDS supports customers and deployments across the United States with scalable response capabilities.
How quickly can EDS respond?
Response time depends on the scope, location, and service requirements, but EDS is built for rapid mobilization and can deploy support quickly when needed. You can expect EDS to arrive on site within 24 hours of a Notice to Proceed (NTP).
What are Temporary Support Services?
Temporary Support Services are mobile solutions designed to keep crews operational in the field. These services can include:
- Sleeping quarters
- Restrooms
- Showers
- Laundry facilities
- Power/electric
- Water and ice distribution
- Wastewater support
- Debris removal
- Surveillance and security
What is Workforce Housing?
EDS Workforce Housing supports responder and workforce lodging needs and can be used for operations such as:
- Workforce accommodations
- Responder lodging
- Triage facilities
- Temporary hospitals
- Operational shelters
Do you provide meal service or catering?
Yes. EDS offers Food & Beverage support, including catering services and meal solutions designed to support large teams in demanding and fast-moving environments.
How does pricing work?
EDS offers Individualized Asset Pricing (IAP) based on your deployment needs, timeline, location, and required services. Contact us to receive a tailored quote.
How do I request service?
You can request service by contacting EDS directly through the website or by calling: 800-785-8639.
Where is EDS located?
EDS is located at: 1385 Pridemore Ct., Lexington, KY 40505.
📍 Address
1385 Pridemore Ct.
Lexington, KY 40505
☎️ Phone
800-785-8639
⏰ Hours of Operation
Monday – Sunday: 24 Hours